Our Privacy Policy

Information We Collect

We collect information necessary to provide and improve our service. This includes personal information you provide when creating an account, such as your name and business email. To operate the AI agent, we also process service-related data, such as your configuration settings, workflow automations, and the commands you issue. Crucially, our service acts as a pass-through to execute tasks; we do not permanently store the underlying business data from your connected applications.

How We Use Your Information

Your data is used exclusively to provide and improve the service for you.

• To Provide the Service: Executing your commands and automating your workflows.
• For Support: Troubleshooting issues with your specific configuration if you request assistance.
• To Improve Your Experience: Using anonymized metrics to understand which features are most valuable and where we can enhance performance.
• Model Training & Proprietary Data: Crucially, your proprietary data and custom workflows are never used to train our global AI models for other customers. Your automations are your own.

Data Security

We take the security of your data extremely serious and employ enterprise-grade measures to protect it. All data is encrypted both in transit and at rest using industry-leading protocols. We maintain strict internal access controls to ensure your information is only viewed for explicit support purposes with your permission and regularly undergo third-party security audits to validate our defenses.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. To operate our platform, we may share information with trusted third-party service providers, such as cloud infrastructure partners, who assist us in running our business. These partners are contractually bound to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

Cookies

Our website uses standard cookies to manage your account session and analyze site traffic. More importantly, our browser extension utilizes your browser's local storage—a technology similar to cookies—for essential functionality. This storage is necessary to keep you securely logged into your account, remember your extension preferences and custom workflow configurations, and maintain secure connections to your authorized applications. Crucially, our extension only creates and accesses its own data and does not track your general browsing history or access cookies from websites unrelated to our service. While you can manage site data through your browser settings, please be aware that clearing it will require you to log in again and may reset your configurations.

Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at team@flurfai.com